In Response to Covid-19
We would like you to know that we will remain as diligent as ever to provide a safe environment for our patients, their families and our staff. As always, we will continue to follow infection control recommendations made by the American Dental Association (ADA), The U.S. Centers for Disease Control and Prevention (CDC) and the Occupa- tional Safety and Health Administration (OSHA). Before your next visit, we’d like you to let you know about some additional safety precautions and protocols that we have implemented in our office. Here’s what you can expect:
Before your appointment...
Our office staff will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions once again when you are in the office. If your child or any other family member has any signs or symptoms of illness, such as fever, sore throat, cough, muscle aches, or any other flu-like symptoms please call and reschedule your appointment.
If your contact or insurance information has changed since your last appointment, please let us know prior to your appointment. If your child is a new patient, you can find the necessary patient registration paperwork here on our website.
Until further notice, we will be limiting the use of our reception area in observance of
social distancing measures. We ask that only one parent/guardian accompany the patient. Please refrain from bringing siblings into the office until their scheduled appointment time. All persons over the age of 2 must wear a mask.
Upon arrival...
Once you arrive for your scheduled appointment, please remain in your vehicle and notify us of your arrival. One of our staff members will contact you when you may proceed inside.
Hand sanitizer will be provided to you for use once you enter the office. You will also find sanitizing stations in other places in the office to use as needed. A quick health screening will be performed before you are escorted to the treatment area. Questions will include inquiries about general health and medical history updates. Each patient and accompanying parent/guardian will have their temperatures taken. An elevated temperature will result in rescheduling the appointment.
Our staff will be wearing full personal protective equipment (PPE) throughout dental appointments.
Please note: as much as we appreciate hugs, high-fives, and handshakes, we will refrain from any unnecessary physical contact during this time for everyone’s benefit.
For future appointments...
Appointments will be managed to allow for social distancing between patients, which may mean fewer options for scheduling your next appointments. We will do our best to allow greater time between patients to reduce waiting times for you.
We will be happy to answer any questions you may have about the steps we take to keep you — and every patient — safe in our practice. We are grateful to you for entrusting us with your child(ren)’s dental needs and look forward to welcoming you back to our office.
